Banner Service and Repair

Our technicians have served your area since 1987

We repair:

  • Residential garage doors
  • Industrial garage doors
  • Garage door openers
  • Doors out of tracks
  • Bent tracks

We replace:

  • Broken springs
  • Broken cables
  • Damaged garage door panels
  • Rollers
  • Weatherstripping
  • and much more…

Why call us?

  1. We are BONDED, LICENSED, ACCREDITED, and INSURED.
  2. We service all brand of garage doors & garage door openers
  3. Our technicians are not paid on commission. We only replace or repair what needs to be replaced/repaired.
  4. You get industry experts who are trained to fix any problem.

The services we offer:

Replace broken garage door springs

Broken garage door springs are very common. Extreme weather changes and usual wear and tear can damage garage door springs. Until it is repaired, a garage door should not be opened as it will be very heavy. Our team of experienced service technicians will replace your broken springs and will ensure that your garage door will be operational again correctly.

Replace broken cables

Garage door cable seems small but they’re an essential safety mechanism. If your garage door doesn’t work correctly, it might be because you have a broken cable. Be cautious, it could be dangerous to repair a broken cable yourself because the cables are under extreme tension. We recommend you call a local specialized repairman for your own safety.

Replace damaged panels

A garage door panel could be replaced anytime but it also can be a challenge. Are you better to replace the entire door or just a panel? Let a professional evaluate the panel damage and give you the best advice to meet your needs.

Replace rollers

A malfunctioning noisy garage door may be due to bent or broken rollers. To have a smooth, quiet garage door operation, we recommend to change worn rollers and hinges. Put this task into our technician hands and the problem will be quickly solved.

Weatherstripping Replacement

Having good weatherstripping can help you save on your energy bill and keep the cold outside your garage. It’s also used to prevent debris, animals and insects from getting inside your garage. If you’re looking to replace your weatherstripping, our specialists can help you.

Fix a garage door off its track

A garage door off its track is a common garage door issue. If this happens, stop operating it immediately. If you don’t, your door can be seriously damaged. The springs are under tension, so don’t take a risk. Let a professional take care of it.

Garage door parts

We have all that you need to fix your garage door: bearings, bearing plates, boards, bottom fixtures, bumpers, cables, couplings, drums, gears, hinges, keypads, locks, photo eyes, remotes, rollers, seals, sections, shafts, slats, springs, struts, tracks, trolleys, etc. Contact us.

Your safety has no price

Both your garage door and opener need to be checked regularly to ensure that they continue to operate safely and efficiently. A garage door has many dangerous parts. To avoid injury, we recommend you contact a company specializing in the repair of garage doors to regularly service your equipment. All of our technicians are well trained, insured and come to your home fully equipped to provide unparalleled service.


Read what other customers say about us

Sales advisor and installer

2
14 June 2021 , Graham M (Red deer, AB)

Communication was poor. All status and clarification were initiated by us. Required multiple follow ups.

Installer made a mess of our wall above the single door and left holes in the… Read more
Communication was poor. All status and clarification were initiated by us. Required multiple follow ups.

Installer made a mess of our wall above the single door and left holes in the vapour barrier open to the insulation. In new construction maybe not an issue but in existing builds they should ensure the building envelope is maintained when they modify it.

Doormasters Review

3
11 June 2021 , A.T. M (Red Deer County, AB)

Frankly, the whole experience was average. There was a very unwelcome feeling when we visited the showroom, maybe just a bad day? The product was delivered and installed earlier than anticipated. … Read more Frankly, the whole experience was average. There was a very unwelcome feeling when we visited the showroom, maybe just a bad day? The product was delivered and installed earlier than anticipated.

Installed product:

Standard+ Flush Garage Door

Staff

5
26 May 2021 , Ken C (Red Deer, AB)

Very good staff and workmen ship

Company response:

Thank you for your business Ken! It was a pleasure working with you!

Overhead Door Repair

5
06 February 2021 , Joni M (Blackfalds, AB)

Right from the first phone call it was a pleasurable experience including the excellent repair job, I would recommend Door Masters to anybody. The Door Technician was very professional and done a… Read more Right from the first phone call it was a pleasurable experience including the excellent repair job, I would recommend Door Masters to anybody. The Door Technician was very professional and done a Great Job for a very reasonable price without sacrificing quality

Company response:

Thank you for your review Joni! We are so glad we were able to do business with you.

Garage Door Repair. Replaced Springs / Complete Inspection

5
04 February 2021 , John M (Blackfalds , AB)

Highly Professional and Courteous from the very first phone call. The Technician who done the repair was very friendly, knowledgeable and meticulous. When the job was done the Door Master Technician… Read more Highly Professional and Courteous from the very first phone call. The Technician who done the repair was very friendly, knowledgeable and meticulous. When the job was done the Door Master Technician made sure that everything was perfect before leaving. The price was also very reasonable for the work that was done... Great Job Guys

Company response:

Thank you for your great review John! We are glad to have been able to help you out and it was a pleasure doing business with you!

Quote/Invoicing

1
01 February 2021 , Lena H (Didsbury, AB)

Paid invoice in full when we received it. It was $200 more than what was quoted. Then we received an email stating we owed $107 dollars more, I replied to this email and two more that came stating we… Read more Paid invoice in full when we received it. It was $200 more than what was quoted. Then we received an email stating we owed $107 dollars more, I replied to this email and two more that came stating we were paid in full. Never received a reply from Doormasters so I phoned them, they explained this was a new invoice and I owe $107 dollars more. I was stunned that they would revise it after I paid the original one in full. No breakdown of what’s owing so I asked for this and still have not received.

Company response:

Lena, The original quote you received was for the operator and parts only. On all service calls, any extra parts as well as labour and travel are billed hourly. You were initially sent a copy of the sales order before the invoice was generated. Once the invoice was finalized and verified it was forwarded for final payment with the balance owing. The invoice that you have received has a complete breakdown of what the charges are for. We do appreciate your business and apologize for any confusion this has caused.

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