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Rating Summary

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loading of door into truck

4
25 November 2020 , jack s (PONOKAl, AB)

the worker in back did not follow loading procedure as specified on door packaging ie. lifting door by the end & because of the weight forcing me to lift by the other end to get it into the… Read more the worker in back did not follow loading procedure as specified on door packaging ie. lifting door by the end & because of the weight forcing me to lift by the other end to get it into the truck.This was lucky we did not damage the door or my back.We could have easily moved the forklift & slid the doors in the truck.

Company response:

We appreciate your business Jack!

Installed product:

Standard+ Garage Door

Great looking door and excellent service

4
23 November 2020 , Ivor B (Lacombe, AB)

No regrets. The service was great and the doors are as good if not better than I expected.

Company response:

Thank you for your business Ivor! It was a pleasure working with you!

Installed product:

Standard+ Garage Door

Awesome

5
23 November 2020 , Derek C (Blackfalds, AB)

After contacting four overhead door places in Red Deer Doormasters was the only company who called me back with a quote and not have to wait 6 months to get the door installed.
Awesome job… Read more
After contacting four overhead door places in Red Deer Doormasters was the only company who called me back with a quote and not have to wait 6 months to get the door installed.
Awesome job making the average consumer feel their business means something to you.
The installer was awesome, he did a great job and was very personable to talk to. Answered all my questions and recommended a few things to do in the spring.

Company response:

Thank you for your business Derek! It was a pleasure working with you!

Great service quality work at a reasonable price

5
19 November 2020 , Ron T (Red Deer, AB)

Great service at a very reasonable price would highly recommend for any door challenge you may have

Company response:

Thank you for your review Ron! We really appreciate your business!

thought i had planned it all but was let down

2
22 October 2020 , Robert H (red deer, AB)

overall i am pleased with the door, the sales person and the installer were both very good answered questions and made me feel good about my choice on the door. the office staff left me wondering why… Read more overall i am pleased with the door, the sales person and the installer were both very good answered questions and made me feel good about my choice on the door. the office staff left me wondering why i had chosen Doormasters.
booked my appointment 4 weeks in advance time and all as my door was in stock at the time i purchased. and then lost my appointment and had to cancel my vacation because i was not able to take an earlier day

Company response:

Thank you for your business Robert. Due to the COVID-19 Global Pandemic, we have been experiencing delays in receiving product. We sincerely apologize for the delay in receiving and delivering your (...)

Installed product:

Standard+ Garage Door

Great product awesome service

5
17 September 2020 , Myrna A (Sylvan Lake, AB)

From beginning to end we were very satisfied with the service we received. The door is of very high quality and improves the look of our property.

Company response:

Thank you for your excellent review Myrna! It was a pleasure working with you!

Installed product:

Acadia 138 Garage Door

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