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Rating Summary

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First class in all respects

5
08 June 2018 , John & Janice A (Red Deer, AB)

Excellent advice prior to purchase. The doors look great, and work perfectly thanks to a professional installation. Thanks for a great job!

Company response:

Thank you very much John and Janice, for your business, it was a pleasure working with you.

AAA service

5
19 April 2018 , Blayne K (Carstairs, AB)

Install of doors went really smooth, guys on site were great to deal with. Thank you

Company response:

Thank you for your business Blayne, it was a pleasure to serve you!

QUALITY AND SERVICE ALL IN ONE CALL THANK YOU.

5
19 April 2018 , Brennen W (Blackfalds, AB)

Very pleased with my new Garage door .

Company response:

Thank you Brennen, you were a pleasure to deal with!

Door fix

5
17 March 2018 , Haeley G (Red Deer, AB)

Needed a fix and some minor maintenance on the garage door and tracks the staff were fast, efficient and timely.

Company response:

Thanks Haeley, for allowing us to serve you!

Well done installation

4
07 March 2018 , Todd S (Red Deer, AB)

Zack the installer was very good and innovative to get the job done for the change over we did mounting a side mount lift. all was done very well.

Company response:

Thank you Todd, your comment has been passed on to Zach!

Unsatisfactory

1
26 February 2018 , Lesley F (Olds, AB)

I have a auto door opener installed that has no power to it because the installer is not a certified electrician. Nothing was said about needing one or unable to hook up any time during the ordering… Read more I have a auto door opener installed that has no power to it because the installer is not a certified electrician. Nothing was said about needing one or unable to hook up any time during the ordering process.
The opener was ordered before Christmas and wasn't installed til middle of February.
Bill was higher than quote

Company response:

Hi Lesley, I am sorry to hear that you are unhappy. Our technicians install and service garage doors and openers and our quotes do state that our service does not include external wiring. Your son originally asked for a quote on Dec. 12/17, then on Jan. 11/18 he asked for it to be put in your name and ordered. The quote also states that any additional parts and the labour to install them is extra, there were additional parts, this is the reason the invoice was a little higher than the quote. We then had to co-ordinate both our schedules for your install after the operator and parts arrived. We appreciate your business and hope this clears up some of the questions you may have had.

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